1. This Terms of Service agreement ("Agreement") governs your use of The Reverse Lookup service ("Service") provided by The Reverse Lookup ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree with any part of this Agreement, you may not use the Service.
1.1. Eligibility: In order to use The Reverse Lookup Service, you must create an account. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into this Agreement. If you do not meet these eligibility requirements, you may not create an account or use our services.
1.2 Account Information: When creating your account, you agree to provide accurate and complete information. You understand that you are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You are also responsible for any activity that occurs under your account. If you become aware of any unauthorized use of your account, you must notify us immediately.
1.3. Email and Phone Validation: To validate your account, you may be required to provide a valid email address or phone number. We may send a verification link or code to the provided email address or phone number, which you must use to complete the account registration process. Failure to provide a valid email address or phone number may result in the inability to access certain features or services.
2. Use of the Service
2.1. Service: The Reverse Lookup Service offers a feature that provides users with the ability to conduct reverse phone number lookups and access information related to incoming calls. The service allows users to identify callers, retrieve caller information, and obtain additional details associated with the phone number, such as the caller's name, address, and email address. By utilizing the service, users gain valuable insights into the identity of unknown callers and can make informed decisions regarding incoming calls.
It is important to note that The Reverse Lookup Service operates based on publicly available data sources and information. While the service strives to provide accurate and up-to-date information, the accuracy, completeness, or reliability of the information obtained through the service may vary. Users should exercise caution when relying on the provided data and are encouraged to independently verify any information obtained.
By using The Reverse Lookup Service, you acknowledge and understand that the service provides access to publicly available information associated with incoming calls. You agree that The Reverse Lookup, its officers, directors, employees, and agents shall not be held liable for any inaccuracies, errors, or omissions in the information provided through the service.
2.2. Permitted Use: The Service is intended for personal and lawful use only. You agree to use the Service in compliance with all applicable laws, regulations, and this Agreement. You may not use the Service for any illegal, fraudulent, or unauthorized purposes.
The Reverse Lookup Service is not a consumer reporting agency, and the information provided through our services is not intended to be used as a factor in establishing a person's eligibility for credit, employment, housing, insurance, or any other purpose covered by the Fair Credit Reporting Act (FCRA).
We do not provide private investigator services or consumer reports, as those terms are defined under the FCRA. The information we provide is obtained from publicly available sources and other third-party databases. While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy or completeness of the data we obtain.
It is important to note that the information we provide should not be used to make decisions about an individual's eligibility for employment, housing, credit, insurance, or any other purpose that requires FCRA compliance. If you require information for such purposes, we recommend using the services of a consumer reporting agency that is FCRA compliant.
We strongly encourage our users to use the information obtained from The Reverse LookUp Service responsibly and in compliance with all applicable laws and regulations, including the FCRA. It is your responsibility to ensure that your use of the information complies with all relevant legal requirements.
Please be aware that misuse of the information obtained from our services, including using it to take adverse actions against individuals, may result in legal consequences. We reserve the right to terminate user access and report any misuse to the appropriate authorities.
If you have any questions or concerns about the application of FCRA or how it relates to our services, we recommend consulting with an attorney or legal advisor who specializes in FCRA compliance.
2.3. Prohibited Activities: You agree not to engage in any of the following activities:
2.4. Compliance with Regulations: You are responsible for ensuring your compliance with all applicable laws, regulations, and industry standards when using the Service, including but not limited to privacy laws, data protection laws, and laws related to the use of personal information. The Reverse Lookup disclaims any liability for your failure to comply with such laws.
3. Fees and Subscription Plans
3.1. The Reverse Lookup Service ("Service") offers different subscription plans, which may include trial periods and other paid options. The specific details of each subscription plan, including the features and duration, will be provided to you at the time of registration or purchase.
3.2. By subscribing to the Service, you acknowledge and agree to pay the applicable fees for the selected subscription plan. The fees and payment terms will be clearly specified during the registration or purchase process.
3.3. Unlimited Reports: The subscription to The Reverse Lookup Service includes unlimited access to reports during the active subscription period. Users with an active subscription can perform an unlimited number of searches and view the corresponding reports for the desired lookups. The subscription grants users continuous access to the service and its features, subject to compliance with the terms and conditions outlined in this agreement.
3.4. Enhanced Reports and One-off Payments: The Reverse Lookup Service offers additional enhanced reports as an upsell to users. These enhanced reports provide additional details and in-depth information beyond the standard reports included in the subscription. Users have the option to purchase these enhanced reports as one-off payments, separate from their subscription. The pricing and availability of enhanced reports may vary and will be clearly presented to users prior to making any payment.
4. Payment Terms
4.1. Payment Authorization: By providing your payment information and subscribing to the Service, you authorize The Reverse Lookup to charge the designated payment method for the subscription fees and any applicable taxes or additional charges.
4.2. Subscription Fees: The subscription fees are payable in advance and are non-refundable, unless otherwise stated in this Agreement or required by applicable law. The fees may be subject to change, and any changes will be communicated to you in advance.
4.3. Automatic Renewal: Unless you cancel your subscription before the end of the current billing cycle, your subscription will automatically renew for the same duration as the original subscription term. The renewal will be charged at the then-current subscription fee unless otherwise notified.
4.4. Payment Methods: The Reverse Lookup accepts various payment methods, including credit cards, debit cards, and other forms of electronic payment. You are responsible for providing accurate and up-to-date payment information.
4.5. Billing Information: You agree to maintain accurate billing information in your account profile. If your payment method fails or becomes invalid, you may be unable to access the Service until the payment issue is resolved.
5. Trial Period
5.1. The Reverse Lookup may offer a trial period for new subscribers. The duration and conditions of the trial period will be clearly stated during the registration process.
5.2. If you choose to start a trial of the Service, you will be required to provide your payment information.
5.3. Trials are limited to one per person or household. The Reverse Lookup reserves the right to revoke or modify trial offers at any time without prior notice.
5.4. The Reverse Lookup offers a trial period for new users at a charge of $0.99 for a duration of 3 days. During this trial period, users will have access to all features and functionalities of the Service. By subscribing to the trial, you agree to the terms and conditions of the trial and understand that it is a charged trial period.
6. Cancellation and Refunds
6.1. Cancellation Policy: You have the right to cancel your subscription at any time by following the cancellation instructions provided in your account settings or by contacting customer support. Cancellation requests should be made before the next billing cycle to avoid further charges.
6.2. No Refunds: Except where required by applicable law, subscription fees are non-refundable, including in cases of early cancellation or unused portions of the subscription term.
7. Taxes and Additional Charges
7.1. Taxes: The subscription fees may be subject to applicable taxes, such as sales tax, value-added tax, or goods and services tax. The Reverse Lookup will collect and remit such taxes as required by law.
7.2. Additional Charges: Depending on your subscription plan and usage, additional charges may apply for certain features, premium services, or data usage. These charges will be clearly communicated to you before you incur them.
8. Account Termination for Non-payment
8.1. The Reverse Lookup reserves the right to suspend or terminate your account and access to the Service in cases of non-payment, violation of this Agreement, or fraudulent activity.
8.2. Upon account termination, you may lose access to all data, information, and features associated with your account. The Reverse Lookup is not responsible for any loss of data resulting from account termination.
9. Changes to Fees and Subscription Plans
9.1. The Reverse Lookup may modify the subscription fees or subscription plans at any time, provided that any changes will be communicated to you in advance. If you do not agree to the modified fees or plans, you may cancel your subscription before the changes take effect.
9.2. By continuing to use the Service after the fee or plan modifications, you accept and agree to the updated terms.
10. Disputes and Chargebacks
10.1. Dispute Resolution regarding charges: If you have any questions or concerns regarding billing or fees, please contact The Reverse Lookup's customer support. We will make reasonable efforts to address and resolve your concerns in a timely manner.
10.2. Chargebacks: In cases of fraudulent or unauthorized charges, you should contact your payment provider or bank to initiate a chargeback. However, chargebacks initiated without valid reason may result in the suspension or termination of your account.
11. Intellectual Property Rights
11.1. Ownership: The Service, including all intellectual property rights, is owned by The Reverse Lookup. You acknowledge that the Service is protected by copyright, trademark, and other laws. You agree not to copy, modify, distribute, or create derivative works of the Service without our prior written consent.
11.2. Feedback: If you provide any suggestions, feedback, or ideas regarding the Service ("Feedback"), you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Feedback throughout the world in any media.
12.2. Data Security: We take reasonable measures to protect the security of your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
13.1. Termination by You: You may terminate your use of the Service at any time by discontinuing its use.
13.2. Termination by Us: We reserve the right to terminate or suspend the Service, or your access to the Service, at any time and for any reason, without prior notice.
14. Disclaimer of Warranties
14.1. No Warranty: The Service is provided on an "as is" and "as available" basis. We do not make any warranties, express or implied, regarding the Service, including but not limited to the accuracy, completeness, or reliability of the information provided through the Service.
14.2. Data Accuracy: The Reverse Lookup Service strives to provide accurate and up-to-date information through its data sources and databases. However, it is important to note that the accuracy and completeness of the information obtained from third-party sources is guaranteed. The service does not warrant or represent the accuracy, reliability, or completeness of any information provided through its lookups or reports. Users are advised to use the information obtained through the service at their own discretion and should verify the information independently, if necessary.
14.3. Compliance with Laws: You acknowledge that it is your responsibility to comply with all applicable laws, regulations, and industry standards when using the Service. We do not warrant that your use of the Service will comply with such laws, regulations, or standards.
15. Limitation of Liability
15.1. Exclusion of Liability: To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Service.
15.2. Limitation of Liability: Limitation of Liability.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL The Reverse LookUp OR ITS AFFILIATES, OR ANY OF ITS OR THEIR RESPECTIVE LICENSORS OR SERVICE PROVIDERS, HAVE ANY LIABILITY ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE REVERSE LOOKUP SERVICE, INCLUDING BUT NOT LIMITED TO:
15.3. DISCLAIMER OF WARRANTY
THE REVERSE LOOKUP SERVICE IS PROVIDED TO END USERS "AS IS" AND WITH ALL FAULTS AND DEFECTS WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, THE REVERSE LOOKUP, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR RESPECTIVE LICENSORS AND SERVICE PROVIDERS, EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, WITH RESPECT TO THE REVERSE LOOKUP SERVICE, INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND WARRANTIES THAT MAY ARISE OUT OF COURSE OF DEALING, COURSE OF PERFORMANCE, USAGE, OR TRADE PRACTICE. WITHOUT LIMITATION TO THE FOREGOING, THE REVERSE LOOKUP PROVIDES NO WARRANTY OR UNDERTAKING, AND MAKES NO REPRESENTATION OF ANY KIND THAT THE REVERSE LOOKUP SERVICE WILL MEET YOUR REQUIREMENTS, ACHIEVE ANY INTENDED RESULTS, BE COMPATIBLE, OR WORK WITH ANY OTHER SOFTWARE, APPLICATIONS, SYSTEMS, OR SERVICES, OPERATE WITHOUT INTERRUPTION, MEET ANY PERFORMANCE OR RELIABILITY STANDARDS, OR BE ERROR-FREE, OR THAT ANY ERRORS OR DEFECTS CAN OR WILL BE CORRECTED. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF OR LIMITATIONS ON IMPLIED WARRANTIES OR THE LIMITATIONS ON THE APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO SOME OR ALL OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
You agree to defend, indemnify, and hold The Reverse Lookup, its officers, directors, employees, agents, affiliates, successors, and assigns harmless from and against any and all losses, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs, or expenses of whatever kind, including reasonable attorneys' fees, arising from or relating to your use or misuse of the Reverse Lookup Service or your breach of this Agreement, including but not limited to the content you submit or make available through the Reverse Lookup Service. This includes, but is not limited to, any claims or demands made by any third party due to or arising out of your violation of any applicable laws, regulations, or rights of any third party. You shall cooperate as fully as reasonably required in the defense of any such claim. The Reverse Lookup reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you, and you shall not in any event settle any matter without the prior written consent of The Reverse Lookup.
17. end user license agreement
(eula) please read this end user license agreement carefully. by downloading, installing, or using the reverse lookup service ("service"), you agree to be bound by the terms of this eula. if you do not agree to these terms, do not download, install, or use the service.
17.1 License Grant
Subject to the terms of this Agreement, The Reverse Lookup grants you a limited, non-exclusive, and non-transferable license to:
17.2. License Restrictions
You shall not:
17.3. Account Registration
The Reverse Lookup retains all right, title, and interest in and to the Service, including all intellectual property rights therein. This EULA does not convey to you any rights of ownership in or related to the Service.
17.5. Support and Updates
The Reverse Lookup may provide updates, bug fixes, or other support for the Service at its sole discretion. You agree to receive such updates and to permit The Reverse Lookup to deliver these to you as part of your use of the Service.
17.6. Termination of License Agreement
This EULA is effective until terminated by either party. You may terminate this EULA by deleting the Service from your Device and discontinuing any further use. The Reverse Lookup may terminate this EULA at any time without notice if you fail to comply with any term or condition of this EULA. Upon termination, you must cease all use of the Service and delete it from your Device.
18. Governing Law and Jurisdiction
This Agreement shall be governed by and construed in accordance with the laws of Delaware.
BY USE OF THE REVERSE LOOKUP SERVICE, YOU ACKNOWLEDGE AND AGREE TO OUR MANDATORY ARBITRATION OF DISPUTES PROVISION THAT GENERALLY REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, AND ALSO LIMITS THE REMEDIES AVAILABLE TO YOU IN THE EVENT OF A DISPUTE. You acknowledge and agree that all claims, disputes or controversies between You and The Reverse Lookup Service (including against any of our employees, agents, affiliates, subsidiaries, predecessors, successors, or assigns) relating to the Service, the website, the content, related services and materials, any related transaction or relationship, and/or your information, including, without limitation, tort and contract claims, claims based upon any federal, state or local statute, law, order, ordinance or regulation, the issue of arbitrability, shall be resolved by the final and binding arbitration procedures set forth below. You further acknowledge and agree that any such claims shall be brought solely in your individual capacity and not as a plaintiff or class member in any purported class, representative proceeding, or private attorney general capacity. Similarly, you agree that any controversy concerning whether a dispute is arbitrable shall be determined by the arbitrator and not by a court, and the arbitrator may not consolidate more than one person's claims and may not otherwise preside over any form of a representative or class proceeding. You voluntarily and knowingly waive any right to a jury trial.
BY AGREEING TO THIS AGREEMENT TO ARBITRATE, YOU ACKNOWLEDGE THAT YOU ARE GIVING UP YOUR RIGHT TO GO TO COURT AND YOUR RIGHT TO A JURY TRIAL. In arbitration, disputes are resolved by neutral arbitrators, rather than by a judge or jury. Arbitration is more informal than a court trial; however, an arbitrator can award relief. Separate and apart from the agreement to arbitrate set forth above, You hereby waive any right to bring or participate in any class action in any way related to, or arising from, these Terms or the matters that they describe. You acknowledge that this class action waiver is material and essential to the arbitration of any dispute(s) You may have and is non-severable from this agreement to arbitrate claims.
YOU UNDERSTAND THAT BY AGREEING TO THIS AGREEMENT TO ARBITRATE, WHICH CONTAINS THIS CLASS ACTION LITIGATION AND CLASS ARBITRATION WAIVER, YOU MAY ONLY BRING CLAIMS AGAINST THE REVERSE LOOKUP SERVICE, OUR AGENTS, OFFICERS, SHAREHOLDERS, MEMBERS, EMPLOYEES, SUBSIDIARIES, AFFILIATES, PREDECESSORS IN INTEREST, SUCCESSORS AND/OR ASSIGNS IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION OR REPRESENTATIVE PROCEEDING. IF YOU DO NOT AGREE TO THIS ARBITRATION AGREEMENT AND CLASS ACTION WAIVER, YOU MUST TELL US IN WRITING AND NOT USE THE REVERSE LOOKUP SERVICE OR OUR SERVICES.
19. Entire Agreement
This Agreement constitutes the entire agreement between you and The Reverse Lookup regarding your use of the Service and supersedes any prior or contemporaneous agreements, understandings, or representations.
20. Contact Us
If you have any questions about this Agreement or the Service, you may contact us at email@example.com.